Mision Surf Hotel:

Expected:

• Welcome and register guests on arrival.

• Clean rooms, hallways and restrooms, replenishing supplies.

• Clean all public areas, ensuring trash is not visible and safety is prioritised.

• Respond at all times in a friendly, helpful manner to guests and other colleagues.

• Take up any tasks assigned by management as and when needed.

• Ensure the kitchen is kept clean and hygienic at all times.

When Required:

• Assist with mealtimes, food prep and cooking.

• Keep bathrooms clean.

• Responds to guest requests and inquiries while in public areas.

• Assists with other responsibilities and duties in the absence of other team members or other tasks assigned by management.

Maintenance & Laundry:

Expected:

• Responsible for collecting and delivering linen and laundry.

• Check all items for damage or stains and take appropriate action to rectify these issues.

• Remove used bed linen and make up beds with clean linen.

• Assist in the loading and unloading of dryers and sort out washed laundry items.

When Possible:

• Assist with general maintenance and upkeep of the rooms, public spaces and hotel.

Administration:

Expected:

• Suggest suitable travel options and local outings to guests.

• Perform check ins with guests including copying of passports and inputting information into our shared excel booking form.

When Possible:

• Assisting with admin work and promotion of Mision Surf.